You can apply for a refund by completing the refund request form: https://studentcentre.gre.ac.uk/support/refund-requests/.
It usually takes between 6-8 weeks, although it can take up to 12 weeks. Refunds received during September, October and January will not be processed during those periods. Please note the refund will be credited back to the original payer using the same method of payment. You will be able to check and track the progress of your refund and receive regular updates on the Digital Student Centre.